Beacon not displaying in preview mode
- 02 Nov 2020
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Beacon not displaying in preview mode
- Updated On 02 Nov 2020
- 1 Minute To Read
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Print
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DarkLight
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PDF
Cause:
Beacon may not display if the visibility rules aren't set correctly. They could also not be appearing if the beacon visibility rules have expired or if there's a conflict with another beacon with the same visibility rules.
Solutions:
- Check if the segment for the beacon is active.
- The beacon could have expired or set not to appear on specific dates. Check the Visibility Rules for when the beacon must appear, i.e., date and occurrence count.
- Are you trying to show multiple beacon segment simulteneously?
Whatfix permits only one beacon segment to be displayed at a time. If you want to show multiple beacons, combine the beacons in a single collection.
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