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Creating Smart Tips
  • 23 Aug 2022
  • 2 Minutes To Read
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Creating Smart Tips

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Creating a Smart Tip is a two-step process.

Step 1: Create the Smart Tip

Step 2: Configure the segment for the Smart Tip

Step 1: Create the Smart Tip

  1. Navigate to the application where you want to create content, and then on the Whatfix Editor, click Smart Tips.
    smart_tips_click

  2. Enter a name for the Smart Tip collection.
    name_smart_tip

your title goes here
  • A Smart Tip Collection is a group of Smart Tips belonging to the same page.

  • The Smart Tip Collection name is solely for your (creator's) reference and is not visible to the user.

  1. Click Tip to create a new Smart Tip.
    RB_click Tip(1)

  2. Select an element on the application that you would like the Smart Tip to point to.
    select_element(3)

  3. Enter the purpose of the Smart Tip.
    purpose_smart_tip

your title goes here
  • You can also add a more detailed optional description for the step action (for example, to specify the rules of an input field).
  • You can also change how the Smart Tip gets displayed on your application.
    style_tip
  1. Click Add Tip.
    add_smart_tip_one
your title goes here

To add more Smart Tips, click Tip on the Editor and repeat steps 4 to 6.
add_smart_tip

  1. After all the Smart Tips are created, on the Whatfix toolbar, click Maximize.
    maximise_smart_tip

  2. Click the Save button. 
    save_smart_tip(1)

Note

Once you have created the Smart Tip collection, a segment is automatically created on your Whatfix Dashboard.

Step 2: Configure the Segment for the Smart Tip

your title goes here

If your account is Smart Context enabled, then the Visibility Rules are configured automatically and all you need to do is activate the segment as shown in step 8. For more information, see Smart Context.

  1. Navigate to the Whatfix Dashboard.
    go_to_dashboard

  2. Click Widgets.
    widgets_click

  3. Navigate to Smart Tips.
    smart_tips_tab

  4. Navigate to the auto-created segment. The segment name is the Smart Tip collection name. Click the Edit icon.
    edit_icon_smart_tip

  5. Expand the Set Visibility Rules section and set up your visibility rules that determine the display of the Smart Tip collection. See, Visibility and Display Rule Conditions for more information on the different conditions that can be used in visibility rules.
    RB_set visibility rules

  6. Add the collection that you created above. 
    RB_add ST collection

  7. Click Save.
    save_segment

  8. On the segment page, activate the segment.
    active_smart_tip

your title goes here
  • Position the Smart Tip carefully so that no other important information or element is hidden.
  • To create a sequence of Smart Tips, all the Tips must be on the same page. If Smart Tips are to be used for multiple pages, separate segments need to be created for each page.

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