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Customizing "No Results Found" Text in Self-help
  • 02 Sep 2022
  • 1 Minute To Read
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Customizing "No Results Found" Text in Self-help

  • Updated On 02 Sep 2022
  • 1 Minute To Read
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There could be instances when there are no search results that are displayed for a particular search term. You may not have any content for that topic, or the search term could have a typo.

Use the following instructions to customize the default "Sorry, no results found" text to something that you feel is more appropriate,

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. Click Widgets.
    RB_DB_Click widgets(2)

  3. Click the Self Help tile.
    RB_DB_clickSH

  4. Click Configuration.
    RB_DB_SHconfig

  5. Click Support.
    RB_DB_SHclicksupport(1)

  6. In the Text box, modify the text to be displayed to the user.
    RB_DB_SH_modifytext

  7. Click Save

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