Disabling Self Help
- 14 Mar 2022
- 1 Minute To Read
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Disabling Self Help
- Updated On 14 Mar 2022
- 1 Minute To Read
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Print
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Self Help can be disabled and enabled again at any time. Once disabled, the widget is removed from your application immediately, and end-users can no longer access it.
Use the following steps to disable the Self Help,
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Navigate to the Whatfix Dashboard.
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Click Widgets.
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Click the Self Help tile.
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Select Inactive using the drop-down menu against the Self Help segment you want to disable.
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Click Yes to confirm.
Info
If you want to disable Self Help across all pages and users, repeat steps 4 and 5 for all the Self Help segments listed on the page.
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Once you have deactivated a segment, do a Push to Production (JS Embed model) or Update Extension (Browser Extension model) for the changes to reflect on your users' application.
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