Disabling the End message of a Flow
- 22 Mar 2022
- 1 Minute To Read
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Disabling the End message of a Flow
- Updated On 22 Mar 2022
- 1 Minute To Read
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Print
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In some cases, like when branching a Flow, you may not need to display the end message of a Flow. The end message can be disabled both at the account level for all the Flows using the global configuration settings and at the Flow level for a specific Flow using the Customize option.
Disabling the end message for all Flows
To disable the end message for all the Flows,
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Navigate to the Whatfix Dashboard.
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Click the Settings icon.
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Click Configuration.
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On the Theme tab, click the End Message tab.
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Clear the End message checkbox to disable the end message.
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Click Save.
Disabling the end message for a specific Flow
To disable the end message for a specific Flow,
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Navigate to the Whatfix Dashboard.
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Hover the cursor over the Flow you want to edit, and then click the Edit icon.
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Click Customize.
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Click the End Message tab.
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Clear the End message checkbox to disable the end message.
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Click Save.
Note
The end message of Flow can be configured in 3 places, Advanced Customization, Flow level configuration and Account level configuration. If for any reason it is configured in all three places, Whatfix uses the following precedence:
Advanced Customization > Flow level configuration > Account level configuration
Example: If there is a conflict between Flow level and Account level configuration , then the Flow level configuration is reflected (as per the precedence).
In the same way, configuration that are done using Advanced Customizations override the configuration at Account and Flow level.
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