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User Action Insights not appearing
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User Action Insights not appearing

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Cause:

Just like Whatfix content, User actions are also domain dependent. So if you create user actions on the development environment, your end users will not see the production environment. Since User Actions are domain-dependent, the Insights data on the Analytics page is captured and shown only for the domain on which it is created.

Solution:

Once you have tested using a development environment, create User Actions on the production environment as well and then do a Push to Production (JS embed model) or Update Extension (Browser Extension model), to see actual Analytics data for the application in production environment.

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