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Enabling Multiformat Content Export
  • 01 Sep 2022
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Enabling Multiformat Content Export

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Dashboard users can choose to export the On-premise deployment package with/without the multi-format content.

Use the following steps to export multi-format content,

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. On the top right, click the Settings icon.
    RB_DB_Settings

  3. Click Export Content.
    RB_DB_Settings_export content

your title goes here

If you do not see the Export Content option, contact [email protected].

  1. To export the multi-format content, select the Include multi-format content checkbox.
    RB_DB_Settings_export mark

  2. Click Export. An export package link to download the content is sent to you as an email.


your title goes here
  • Once you have downloaded the package, remember to replace the source URL of all the slideshows and articles with the server path where whatfix.com folder is hosted.
  • If the multi-format option is not selected, the export package does not contain the following:
    • Slideshow (images are not present)
    • Articles
  • This option is NOT selectable when the Flows in the Self Help are configured to launch as Slideshows.

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