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How to remove content from Self Help?
  • 06 Apr 2022
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How to remove content from Self Help?

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Use the following steps to remove content from Self Help,

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard
  2. Click Widgets.
    RB_DB_Click widgets(2)
  3. Click the Self Help tile.
    RB_DB_clickSH
  4. Click the Edit icon on the segment from which you want to remove the content.
    RB_DB_SHclickediticonsegment
  5. Hover your cursor over the content you want to remove, and then click the Delete icon.
    RB_DB_SH_deletecontent
Note

Deleting content from the list doesn't delete the content from your account. It only removes it from the list.

  1. Click Save.
Note

Once you have deactivated a segment, do a Push to Production (JS Embed model) or Update Extension (Browser Extension model) for the changes to reflect on your end-users's application.


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