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Linking two Flows
  • 23 Aug 2022
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Linking two Flows

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You may need more than one Flow to explain a certain scenario in your application.  Whatfix enables you to connect one Flow to another Flow at any step. The user can either view the linked Flow or skip it.

This works in both the See Live and Slideshow mode.

linking_walkthrough_to_walkthrough.gif.png

Connecting a Flow with another Flow is a two-step process.

Step 1: Find the Flow ID you want to link

Step 2: Connect the Flows

You'd need a Flow ID when trying to link multiple Flows or customizing a particular Flow using Advanced Customization.

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. Click the Flow for the ID you want to find.
    DB_Flows_select a Flow

  3. On the top left of the page, next to the name of the Flow, click Copy ID.
    DB_Flows_copy ID

The flow ID is copied to the clipboard and is ready to be pasted.

Note

You can also view the Flow ID in the URL of the Flow. The last section in the URL is the ID of the Flow.
search_bar_flowid
In this case, the Flow ID is b065bbc0-8f22-11ec-a3e6-000d3a1efee9 )

Step 2: Connect the Flows

Connect the Flow to a new Flow

  1. After the element selection, when creating a Flow, select the word you want to hyperlink. 
    Flows_select the word

  2. Click the Insert Link option from the toolbar. 
    Flows_link

  3. In the URL field, enter the Flow ID in the format wfx-< Flow ID > as shown below.
    Flows__edit_Flow Id

  4. Click Insert.
    DB_Flows_click insert

  5. To insert more Flow links, repeat steps 1 to 4.

  6. Finish creating the Flow.

Connect the Flow to an existing Flow

  1. On the Whatfix Dashboard, hover your cursor over the Flow in which you want to link a Flow, and then click the Edit icon.
    Flows_edit

  2. Click the Edit button on the step you want to link a Flow.
    Flow_edit step(1)

  3. Select the word you want to hyperlink, and then click the Insert Link option from the toolbar.
    Flows_link

  4. In the URL field, enter the Flow ID in the format wfx-< Flow ID > as shown below.
    Flows__edit_Flow Id

  5. Click Insert.
    DB_Flows_click insert

  6. Click Save Step.
    Flows_save step

  7. Click Save.
    Flows_click save


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