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Linking two Flows
  • 22 Mar 2022
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Linking two Flows

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You may need more than one Flow to explain a certain scenario in your application.  Whatfix enables you to connect one Flow to another Flow at any step. The user can either view the linked Flow or skip it.

This works in both the See Live and Slideshow mode.

linking_walkthrough_to_walkthrough.gif.png

Connecting a Flow with another Flow is a two-step process.

Step 1: Find the Flow ID you want to link

Step 2: Connect the Flows

You'd need a Flow ID when trying to link multiple Flows or customizing a particular Flow using Advanced Customization.

  1. Navigate to the Whatfix Dashboard.
    Goto_dashboard

  2. Click the Flow for the ID you want to find.
    Dashboard_listview_selectflow

  3. On the top left of the page, next to the name of the Flow, click Copy ID.
    Dashboard_copy_flowid(1)

The flow ID is copied to the clipboard and is ready to be pasted.

Note

You can also view the Flow ID in the URL of the Flow. The last section in the URL is the ID of the Flow.
search_bar_flowid
In this case, the Flow ID is b065bbc0-8f22-11ec-a3e6-000d3a1efee9 )

Step 2: Connect the Flows

  1. After the element selection, when creating a Flow, select the word you want to hyperlink. 
    Dashboard_flows_richtext

  2. Click the Insert Link option from the toolbar. 
    Dashboard_flows_insertlink

  3. In the URL field, enter the Flow ID in the format wfx-< Flow ID > as shown below.
    Dashboard_flow_url

  4. Click Insert.
    Dashboard_flows_insert

  5. To insert more Flow links, repeat steps 1 to 4.

  6. Finish creating the Flow.


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