Resetting my password
  • 29 Mar 2022
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Resetting my password

  • Dark
  • PDF

In case you forgot your password, you can set a new password on your own using the following steps.


Passwords can be changed only by the respective users themselves. Account Managers cannot change password for other users.

  1. Go to

  2. Click the Sign In button.

  3. Enter your email address, and leave the password field blank.

  4. Click Forgot Password?

  5. An email with a link to reset your password is sent to your registered mail address.

  6. In the reset password screen, enter the new password, and then re-type the same password to confirm.

  7. Enter the Captcha that appears.

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  • The auto-generated Captchas are case senstive. Make sure you enter the right Captcha.
  • You can hear the Captchas by clicking the speaker icon adjacent to text box.
  • You can request for a new Captcha by clicking the refresh icon next to the speaker icon.
  1. To reset your password, click Reset Password.

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