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Role tags not working
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Role tags not working

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Issue:

Content with role tags attached does not appear in Self Help and Task List widgets.

Cause:

The Role Tag visibility rule configured while creating the Self Help or Task List widgets overrides any role tags attached to the content added in the widgets.

For example, if you have Flows with an Account Manager tag and a Content Manager tag attached, and add them in a Self Help widget with an Editor Role Tag configured as part of the Visibility Rule, then the Self Help widget along with all the Flows is visible only to the Editor role irrespective of the other role tags attached to the content.

Solution:

When Role tags are configured as part of the Visibility Rules, the above mentioned behavior is expected to happen.

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