Self Help is empty

Updated On 07 Sep 2022
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Issue

You are using a Smart Context enabled account and are trying to add Static content such as Links, Video Links, and articles, but nothing is showing up in the Self Help widget.

Cause

When Smart Context is enabled, all your content must have tags. The static content won't appear if no tags are associated with them.

Solution

Associate the global-page tag to all Static content so that it appears in Self Help.
You can also associate appropriate Page Tags to the content.

Note

If you don't see any tags, then create a dummy Flow and save it. Now, check for the tags to be associated with the content in the Tags section, and then delete the dummy Flow.

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Table Of Contents

Issue
Cause
Solution

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

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