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Setting up Google Analytics from the Whatfix Dashboard
  • 30 Mar 2022
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Setting up Google Analytics from the Whatfix Dashboard

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Note
Only the Account Manager can set up Google Analytics. For more information on permissions, see Whatfix User Roles.

What data are captured?

If only the Enable Google Analytics checkbox is enabled, then only the engagement events are recorded, i.e., events where users interact with Whatfix widgets.

If the Send All Events checkbox is enabled, all the engagement events in addition to loading events are recorded, i.e., events where Whatfix Widgets are loaded even if the users don't interact with them.

Note

If you're capturing all the events and your organization is on the Standard Google Analytics plan, then some events may not be captured after it crosses the event limit. To know more, see Google Analytics Collection Limits and Quotas.


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