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Unable to see Drag and drop or Browse option
  • 25 Aug 2022
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Unable to see Drag and drop or Browse option

  • Dark
    Light
  • PDF

Issue:

Unable to see the Drag and drop or the Browse option to upload a video, image, PDF, etc to the Whatfix Dashboard.

Drag and drop_db

Cause:

Drag and drop or Browse feature is not available for accounts with Self Hosted/ Export model. When you upload a PDF, video or an image to your Dashboard using the drag and drop or Browse option, the content gets hosted in the Whatfix cloud.


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