What actions are considered as engagement?
- 03 Jan 2023
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What actions are considered as engagement?
- Updated On 03 Jan 2023
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Engagement refers to end user interactions with Whatfix content. The following table lists such engagement,
Module | Action description |
---|---|
Self Help | Flows inside the Self Help are played |
Static content is clicked | |
Task List | Flows inside the Task List are played |
Static content is clicked | |
Pop-ups | When the Close icon or any button inside the pop-up is clicked (except Skip) |
Smart Tips | When clicking the i icon or while hovering the cursor over the Smart Tip |
Beacons | When a Beacon is loaded on the end user's page |
User Action | When an end user engages/completes a User Action |
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