Deployment and Content Delivery

The User Action Completion Rule is an action that your end users need to perform on the application to indicate the completion of that particular User Action. Whatfix Analytics captures User Action events only when the user completes the selected Us...

Yes, any content or settings change requires you to Push to Production. When you save a change, it gets saved on the Whatfix server. But for your end users to see it, the change needs to be pushed across to the CDN they are using. All changes li...

Whatfix content updates are visible to your end users within a few minutes of performing a Push to production (P2P) . On average, it takes between 1-15 minutes after a P2P for changes to reflect for your end users. Note ...

Whatfix enables you to preview changes in the updated Player's version before publishing them. Use the developer mode to see how the Player works before you publish it to your end users. Use the following steps to preview updates in the Player app...

To view Whatfix content on your desktop apps, Whatfix applications have to be installed on your machine. This installation process is usually done remotely by your IT Admins. The Whatfix files are installed in this location by default - C:\Window...

Currently, the log policy is disabled for Whatfix application. The size of the Whatfix log file will be set to 5 MB . When the maximum size is reached, the older log data is automatically deleted. your title goes here L...

Here are some tips to help you improve content visibility and user engagement when it comes to self-help content. Call attention to Self Help A very effective way to catch your user's attention is to call attention to your Self Help tab. Maybe y...

After successful publishing, the new content will automatically reflect either upon restarting the Player or at 12 am. Enforce reflection of new content by minimizing or closing and reopening the app. To decrease or increase the automatic update...

If your organization uses a firewall to restrict network access to only specific websites or software, then you need to whitelist the following domains to ensure that your app can communicate with Whatfix and fetch content for your end user...