Generate Credentials for Zendesk Integration

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You need the API token from Zendesk to integrate content with Whatfix.

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Only users with the Administrator role who has API token access enabled can generate the API token.

How to enable API tokens

Use the following steps to enable API tokens,

Go to the Admin Center, and in the left panel, click Apps and Integrations.
Click APIs, and then select Zendesk APIs.
Under the Settings tab, enable the Token Access toggle.

Use the following steps to generate API tokens,

Go to the Admin Center, and in the left panel, click Apps and Integrations.
Click APIs, and then select Zendesk APIs.
Under the Settings tab, next to Active API tokens, click Add API token.
Enter an API token description.
Copy the token.
Click Save.

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Table Of Contents

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Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

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