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How long does it take for Whatfix session to timeout?

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Info:

You are never logged out of the Whatfix application due to inactivity for as long as you are logged in and your browser is kept open.

A user is automatically logged out of Whatfix only during the following scenarios:

On the Whatfix Login page:

  • If the Remember me checkbox is selected during login and the browser is closed, the user is logged out only after 7 days of inactivity.

  • If the Remember me checkbox is cleared and the browser is closed, the user is logged out after 30 minutes of inactivity on the account.
    RB_DB_keepmeloggedinenabled

Info:

By default, the Keep me logged in checkbox is cleared.

Note:

If you try to access Whatfix again before the inactivity timeouts mentioned in this article, you'll notice that you are still logged in.

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