Unable to delete Whatfix folders post uninstallation
- 24 Mar 2023
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Unable to delete Whatfix folders post uninstallation
- Updated On 24 Mar 2023
- 1 Minute To Read
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- DarkLight
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Article Summary
Issue
You are trying to delete some Whatfix folders from your device after unistalling the Editor/Player but are unable to do so.
Cause
You may not have the necessary permissions to delete Whatfix folders from the drive in which Whatfix files are saved.
Solution
Your IT team must've installed Whatfix in your system and only they can delete the folders. Contact your IT admin and request them to delete the Whatfix folders if you are no longer using Whatfix.
Note
If the issue still persists, contact us at support@whatfix.com.
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