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Unable to install Whatfix Player or Editor using the default path
  • 12 May 2021
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Unable to install Whatfix Player or Editor using the default path

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Cause

Your Organization may adhere to their own organizational policies and very often for security reasons, all third-party application installations are performed by your IT teams. Your organization may restrict your access to the primary drive (C: Drive) in which they install organizational wide applications. Whatfix by default installs the Editor and Player in the primary drive. However, you may not have the permission to make changes because of IT restrictions.

Solutions

  • Contact your IT admin and request to install it for you. You can ask your IT team to install the Whatfix Editor or Player in your preferred path as well. For example, installing the Whatfix Editor or Player in (D: Drive).
  • Contact [email protected] to install the Whatfix Editor or Player.

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