Whenever you attach a video in popup, make sure the video uses the any one of the following video and audio codes so that your users do not face any issues when playing the video.
Whatfix supports all the major video and audio codes. They are listed below.
| Video Codes |
|---|
| MPEG-4 ASP |
| H.264 |
| H.265 |
| Ogg Theora |
| WebM with VP8 |
| WebM with VP9 |
| Audio Codes |
|---|
| PCM audio |
| MP3 |
| Ogg Vorbis |
| AAC |
| Dolby Digital |
| Ogg Opus |
| WebM with Vorbis |
| WebM with Opus |
| Ogg Opus |