Whatfix supports assistive technology, including screen readers and quick navigation through keyboard shortcuts. Access the tooltip and widgets using the following keyboard shortcuts:
Keyboard Shortcuts for Windows
Shortcuts for content creators
Studio
To do this | Use |
|---|---|
Add a step | Ctrl+Shift+A |
Re-select an element | Ctrl+Shift+E |
Insert step before the current step | Ctrl+Shift+Z |
Insert step after the current step | Ctrl+Shift+X |
Enable or Disable navigation mode on the Studio
| Shift+M |
Shortcuts for end users
Self Help
To do this | Use |
|---|---|
Open or close Self Help
| Alt+w |
Go to the Self Help widget in the application | Tab Key |
Navigate within the Self Help widget | |
Open Self Help after navigating to the widget on the application | Enter Key |
Open content within the Self Help widget | |
Close the Self Help widget | Esc Key |
Navigate the self help panel to the left | Alt + O Key |
Navigate the self help panel to the right | Alt + P Key |
Task List
To do this | Use |
|---|---|
Open or close Task List
| Ctrl+shift+L |
Go to the Task List widget in the application | Tab Key |
Navigate within the Task List | |
Open the Task List in the application | Enter Key |
Open a task within the Task List | |
Close the Task List | Esc Key |
Tooltip
To do this | Use |
|---|---|
Go to the tooltip next button
| Alt+n |
Go to the tooltip close button
| Alt+q |
Go to the tooltip back button
| Alt+b |
Beacons
To do this | Use |
|---|---|
Open the Beacon tooltip | Ctrl+i |
Close the Beacon tooltip | Esc Key |
Smart Tips
To do this | Use |
|---|---|
Open the Smart Tip | Ctrl+i |
Go to the Smart Tip close button
If the Smart Tip does not have a close button, use the Tab Key to move to the next element. | Alt+q |
Keyboard shortcuts for Mac
Shortcuts for content creators
Studio
To do this | Use |
|---|---|
Add a step | Ctrl+Shift+A |
Re-select an element | Ctrl+Shift+E |
Insert step before the current step | Ctrl+Shift+Z |
Insert step after the current step | Ctrl+Shift+X |
Enable/Disable navigation mode on the Studio
| Shift+M |
Shortcuts for end users
Self Help
To do this | Use |
|---|---|
Open/close Self Help
The Self Help widget is opened or closed based on the current state of the widget, that is, opened/closed. | Option+w |
Go to the Self Help widget in the application | Tab Key |
Navigate within the Self Help widget | |
Open Self Help after navigating to the widget on the application | Enter Key |
Open content within the Self Help widget | |
Close the Self Help widget | Esc Key |
Navigate the self help panel to the left | Option + O Key |
Navigate the self help panel to the right | Option + P Key |
Task List
To do this | Use |
|---|---|
Open/close Task List
| Ctrl+shift+i |
Go to the Task List widget in the application | Tab Key |
Navigate within the Task List | |
Open the Task List in the application | Enter Key |
Open a task within the Task List | |
Close the Task List | Esc Key |
Tooltip
To do this | Use |
|---|---|
Go to the tooltip next button
| Option+n |
Go to the tooltip close button
| Option+q |
Go to the tooltip back button
| Option+b |
Beacons
To do this | Use |
|---|---|
Open the Beacon tooltip | Ctrl+i |
Close the Beacon tooltip | Esc Key |
Smart Tips
To do this | Use |
|---|---|
Open the Smart Tip | Ctrl+i |
Go to the close button of the Smart Tip If the Smart Tip does not have a close button, use the Tab Key to move to the next element. | Option+q |
Note
Whatfix enterprise accounts created after February 9, 2017 have the keyboard shortcut enabled by default.
For accounts created before February 9, 2017, the shortcuts would not be enabled by default. Use the following integration script to enable the shortcut feature.
Shortcut keys can override the default keys with the above integration script. As per common guidelines, "alt" is fixed and cannot be changed. The end user has to provide only keyboard key codes for the corresponding keys.