Whatfix Accessibility Statement

At Whatfix, we commit to ensuring that Whatfix end-user overlays remain accessible to people with disabilities. Whatfix strives to provide an inclusive user experience for all customers and their users. Our efforts towards accessibility align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA success and conformance criteria.

Commitment to Accessibility

Whatfix integrates accessibility into the development processes and product lifecycle. Whatfix adopts the following measures to ensure accessibility:

• Provide regular accessibility training for developers and content creators.

• Include accessibility as part of internal policies and product requirements.

• Evaluate and enhance solutions continuously based on feedback and evolving standards.

Standards and Guidelines

Whatfix products and content comply with the following standards:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA

• Accessible Rich Internet Applications (WAI-ARIA) standards for web content.

These guidelines not only enable greater accessibility for users with sensory, cognitive, and mobility disabilities but also align with our mission to provide comprehensive and user-friendly guidance through the digital adoption platform.

Known Limitations

While Whatfix strives to adhere to accepted guidelines and standards for accessibility and usability, it may not be possible to achieve this in all areas of the products. Some limitations include:

• Older content and tools that have not been updated to meet current accessibility standards.

• Third-party content that does not fully comply with accessibility criteria.

Whatfix actively works to achieve and maintain accessibility goals, and applications undergo regular review and updates.

Feedback

Whatfix welcomes feedback on the accessibility of our products. Please report any accessibility barriers encountered through product feedback and support channels, such as support@whatfix.com.

Additional Information

This statement last updated on June 27, 2024, undergoes annual review to ensure it remains up-to-date and reflects current practices and community standards.