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Analytics Filters - Domain Filter
  • 21 Dec 2023
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Contents

Analytics Filters - Domain Filter

  • Updated On 21 Dec 2023
  • 1 Minute To Read
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Article Summary

The domain filter helps you filter and analyze Whatfix content usage data at a domain level. For example, if you have Whatfix content in a non-production environment and don't want to include analytics from such environments, then you can filter your results by domain or static IP address.

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Domain filters are saved for each user. So if a filter is applied, it remains applied even after you have logged out and logged back in.

Operations associated with the filters:

  • The Include filters function like an OR operator.
  • The Exclude filters function like an AND operator.
  • The CLEAR FILTERS option clears ALL specified filters.

Use the following process to apply filters:

  1. On the Whatfix Guidance dashboard, click Guidance analytics.
    ia_left_nav_guidance_analytics

  2. Click Summary.
    ia_analytics_summary

  1. At the top of the page, click Filter.
    Dashboard_analytics_filter

  2. In the pop-up, enter the domain where you want to include or exclude the data. You can use the Plus icon to add multiple domains.

Note

When entering the URL, use only the domain name. Do not use the protocol, for example, http, https.
For example, in this URL, https://demo.com, enter only demo.com.

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  • Use the Excludes option to prevent any data from certain domains. Typically used to exclude data from test environments (for example, uat.test.com, sandbox.test.com, etc.)
  • Use the Includes option if you know exactly the domains from where you want to see the data.
Note

You can also use a static IP address in place of domains to filter analytics data.
Dashboard_analytics_filterdomain

  1. Click Apply Filters.
    Dashboard_analytics_applyfilter
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