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Beacon Analytics
  • 24 Jan 2024
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Beacon Analytics

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Article Summary

With Beacon Analytics, you can find out the engagement of your end users with the Beacon on your application.

Use the following steps to access Beacon Analytics:

  1. On the Whatfix Guidance dashboard, click Guidance analytics.
    ia_left_nav_guidance_analytics

  2. Click Beacons.
    ia_dashboard_guidance_analytics_beacons

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You can choose to view the analytics data across different CLM stages.

analytics_stages_data

By default, only data from the Production stage is shown. If you want to get data from other stages, you need to configure them on your Whatfix Dashboard. For more information, see Get Analytics Data across CLM Stages.

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  • For any of the following reports, you can use the filter to narrow down your reporting to specific criteria. By default, the filter is set to display data for the last 3 months.

  • To see how you can filter your reports by domain, see Analytics Filters - Domain Filter.


Effectiveness of Beacons

The analytics on the Beacon show you how many users visited the page where the Beacon was displayed and how many clicked or hovered their cursor over the Beacon to see the tooltip.

Dashboard_analytics_effectivenessbeacon

The Beacon Analytics page displays the following information:

Column Description
No of Users Shown The number of unique users who visited the page where the Beacon was displayed.
No of Users clicked The number of unique users who clicked or hovered their cursor over the Beacon to see the tooltip.
Creation Date Beacon creation date

Information for each Beacon can be seen in a pie chart by selecting the Beacon from the dropdown menus.

Select the Beacon collection from the first dropdown menu and the Beacon from the second dropdown.

Analytics_Beacon_pie chart

The pie chart displays the following information:

Not Interacted: The number of users who did not click or hover their cursor over the Beacon.
Interacted: The number of users who clicked or hovered their cursor over the Beacon.


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