Branched Flow does not work

Issue

The branched Flow fails at some step in one or more of the branches.

Probable Causes

• There may be some changes in the application, and the action element selected to trigger the branched Flow may have been changed in the UI.
• The Branching conditions that you have added to trigger the Flow may be incorrect.
• Instead of simple element selection, a CSS Selector may be needed to ensure that the branched Flow runs correctly.

Suggested Solutions

• Reselect the action element to ensure that the branched Flow is triggered on the correct element. For more information, see Reselect Elements to manage UI changes.
• Ensure you have added correct Branching rules to the Flow. For more information, see Visibility and Display Rules Conditions.
• Add a CSS selector for the selected element that triggers the branched Flow. For more information, see Action Element condition as Display rules.
• Select the element for which you want the CSS selector to be added and Whatfix automatically captures the CSS selector for that element. For more information, see Can Whatfix capture the CSS selector of an element?