Configure the wait time for a Flow on Standby pop-up

Wait time is the duration of time that the Whatfix algorithm takes to locate an element on a page. This time is important, especially on pages that take a while to load completely. If the wait time elapses and the element is still not found, a Flow on Standby pop-up is displayed.

Application-specific default time

Wait time is application specific. It varies based on the application load time.

Determine the wait time for a custom application

Use the following steps to determine the wait time for a custom application:

1. Open a page on your application, and then right click.

2. Click Inspect.
   

3. Go to the Console tab.
   

4. Refresh the page, and then run the following code in the console,

window.onload = function () {
    var loadTime = window.performance.timing.domContentLoadedEventEnd-window.performance.timing.navigationStart;
    console.log('Page load time is '+ loadTime);
}

Configure the wait time

Wait time is the product of retry gap and step retries.
Wait time(milliseconds)= retry gap * step retries
where,
retry gap is the time interval between each time Whatfix searches for the element.
step retries are the number of times Whatfix searches for the element.

To configure the retry gap and the step retry attempts for the pop-up to be displayed, add the following script in the Advanced customization section,

window._wfx_settings = window._wfx_settings || {};
window._wfx_settings.step_configurations = {
    "retry_gap_in_ms": 2000,
    "step_retries": 4
};