Why is my deleted video still accessible through its URL?

When you upload any content such as Image, Video, or PDF to the Whatfix Dashboard, the content is stored on Whatfix server. Deleting the content from the Whatfix Dashboard removes it from your view; however, the content remains stored in the backend and is still accessible through the URL.

Note:

In order to delete the content from the backend database, reach out to support@whatfix.com.