Top
Login
Contents x
Disable end-user feedback in Self Help
  • 31 Jan 2025
  • 1 Minute To Read
  • Print
  • Dark
    Light
  • PDF
Contents

Disable end-user feedback in Self Help

  • Updated On 31 Jan 2025
  • 1 Minute To Read
  • Print
  • Dark
    Light
  • PDF
Article summary

Whatfix provides the option to disable end-user feedback in the Self Help widget at any time.

Use the following steps to disable end-user feedback in Self Help:

  1. On the Whatfix Guidance dashboard, click Style.
    ia_left%20nav_style

  2. Click Self Help.
    styles_sh.png

  1. Click Feedback.
    feedback_tab_in_sh_style

  2. Disable the Collect feedback toggle to disable end-user feedback in Self Help.
    CLM_DB_disable_enduserfeedback.png

  3. Click Save.

Note:
  • To keep the end-user feedback feature enabled while hiding the feedback icon in the closed state, disable the Feedback icon on closed state toggle.
    2023-04-06_15-07-15.png
  • Ensure that you push the changes made to Production so that the latest behavior is reflected for end users.
Was this article helpful?
What's Next
Privacy Policy | Whatfix Glossary | Whatfix Platform Status
Copyright © 2024 WHATFIX TM. All rights reserved.
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Change profile
Success!
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
Logout