Disable a Pop-up

Prev Next

Once the Pop-up has served its purpose, it can be disabled. Once disabled, the Pop-up does not appear to your users unless it is enabled again.

Use the following steps to disable a Pop-up:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click All widgets.
    ia_dashboard_left_nave_allwidgets

  3. Click Production tab.
    CLM_DB_ClickProduction_stage.png

  1. Select the Pop-up that you want to disable.
    studio_pop-up_select pop-up

  2. Click Remove from production.
    CLM_DB_remove from prod

  3. On the confirmation popup, click Remove from production.
    Click_remove_from_production

Note

The Pop-up is moved back to the Draft stage and your end users no longer see this Pop-up.

Tip

Pop-ups can be disabled by setting a start date and end date. They appear only between the set time duration on the selected dates and automatically stop appearing once the set date has passed. For more information, see Schedule a Pop-up.