Top
Error: 500 while accessing Flow Video links
  • 05 Nov 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Error: 500 while accessing Flow Video links

  • Dark
    Light
  • PDF

Article summary

Issue

Accessing the Flow Video link from Self Help results in 500 HTTP error.

Probable Cause

The links can break due to changes or updates in the UI.

Suggested Solution

Reselect the elements and update the URL in the Flow. After updating the Flow, push it to production and generate it as a Video link. To generate Flow as a Video link, see Add a Flow ad Video to your Dashboard.

Your title goes here

If the issue persists, contact support@whatfix.com.



Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.