Error: 500 while accessing Flow Video links
- 05 Nov 2024
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Error: 500 while accessing Flow Video links
- Updated On 05 Nov 2024
- 1 Minute To Read
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Issue
Accessing the Flow Video link from Self Help results in 500 HTTP error.
Probable Cause
The links can break due to changes or updates in the UI.
Suggested Solution
Reselect the elements and update the URL in the Flow. After updating the Flow, push it to production and generate it as a Video link. To generate Flow as a Video link, see Add a Flow ad Video to your Dashboard.
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If the issue persists, contact support@whatfix.com.
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