Does the end user of my application need to install browser extensions?

Updated On 11 Sep 2024
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If you have integrated your application with Whatfix using the JavaScript embed method, your end users do not require any browser extension.
Your end users only need the browser extension if they don't have access to the application code and cannot use the Javascript embed method of integration. If your end users require a browser extension, it's usually an internal use case and the deployment of the extension is done in mass as part of the IT policy.

Note:

Whatfix's live mode works without extension across browsers like Internet Explorer, Chrome, Safari, etc.
For more information on Firefox extensions, contact your Whatfix representative.

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