- 25 Sep 2023
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Freshdesk Integration
- Updated On 25 Sep 2023
- 1 Minute To Read
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Whatfix Freshdesk integration enables you to sync your Flows as slideshows in your desired Freshdesk folder.
Use the following steps to sync your Flows to Freshdesk,
The Embed option is available only in the Production stage.
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On the Whatfix Dashboard, open a Flow that you want to sync, and then click Embed.
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Click Sync to Freshdesk.
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Enter your Freshdesk account ID. You can find the ID in the URL.
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Choose your Freshdesk login method and enter the credentials.
Enter your freshdesk account's email address and password.
To find your Freshdesk API key, see How to find your API key
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After entering the credentials, click next.
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Select the Flows you want to sync.
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Use the dropdown menu to select the folder that you want to sync content.
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Select the embed code type.
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Click sync.