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Host Whatfix content on Cloud
  • 01 Jul 2024
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Host Whatfix content on Cloud

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Article summary

All Flows created by the customers are stored in Whatfix cloud servers. For production, these Flows are served from Whatfix Cloud (CDN), which results in a much faster and better experience for all Whatfix end-users. If you use CDN servers, then your end-users will see content only after you do a Push to Production.

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  • If you use a development environment, use development-specific JavaScript. Any content that you create in the development environment can be seen without a Push to Production, as the content is hosted on Whatfix servers.
  • Production content is hosted on CDN servers and you are required to embed the production JavaScript. A Push to Production is required for the content to be displayed to your users.

Use the following steps to publish content to CDN:

  1. On the Whatfix Dashboard, click the Push all to production button to create a production package that pushes the content to our CDN buckets.
    clm_db_push all to production

Including the Whatfix Deployment JavaScript

If you are using the JavaScript integration, access the production script using the steps below.

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_left_nav_settings

  2. Click Content Deployment.
    ia_settings_content%20deployement

  1. In the Stages tab, add the visibility rules in the script you want.
    clm_prod and ready

  2. Copy the Deployment Script.
    clm_deployment script1

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If you have been a Whatfix customer from prior to Jan 2018, your account may not be using CDN deployment. Contact your respective Customer Success Manager to enable the CDN option for your account.


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