Whitelist Whatfix domains on Salesforce Lightning
- 21 Jun 2024
- 2 Minutes To Read
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Whitelist Whatfix domains on Salesforce Lightning
- Updated On 21 Jun 2024
- 2 Minutes To Read
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Whitelisting Whatfix domains on Salesforce Lightning enables Whatfix to communicate with Salesforce Lightning and fetch Whatfix content-related data. If Whatfix domains are not whitelisted, you won't be able to track how your content performs using Whatfix Analytics.
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Only Salesforce Lightning Admins can perform the following action.
Use the following steps to whitelist Whatfix domains on Salesforce Lightning:
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Log in to your Salesforce Lightning account.
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Click the Settings icon, and then click Setup.
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In the left pane, click Security.
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Click CSP Trusted Sites.
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Click the New Trusted Site button.
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In the Trusted Site Name field, enter a name for the site. For example, enter WhatfixDomain.
Note
This field does not accept spaces in the name.
You need to whitelist 4 domains and the procedure for each is mentioned.
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- Whitelist Google Analytics (GA) domains only if you have it configured for your account.
- For more information on trusted Whatfix domains to whitelist, see What are the trusted Whatfix domains to whitelist?
For https://whatfix.com
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In the Trusted Site URL field, enter https://whatfix.com.
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In the CSP Directives section, check the Allow site for connect-src and Allow site for frame-src checkboxes as the directives.
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By default, the Allow site for connect-src & Allow site for frame-src checkboxes are disabled.
- Click the Save & New button.
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The CSP Trusted Sites section displays the list of whitelisted Whatfix domains:
For https://cdn.whatfix.com
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In the Trusted Site URL field, enter https://cdn.whatfix.com.
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In the CSP Directives section, check the Allow site for connect-src and Allow site for frame-src checkboxes as the directives.
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By default, the Allow site for connect-src & Allow site for frame-src checkboxes are disabled.
- Click the Save & New button.
You can see the list of whitelisted Whatfix domains in the CSP Trusted Sites section.
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The following domains also need to be whitelisted if you have configured Google Analytics for your account.
- https://www.google-analytics.com
- https://analytics.google.com
For https://www.google-analytics.com
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In the Trusted Site URL field, enter https://www.google-analytics.com.
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In the CSP Directives section, check the Allow site for connect-src checkbox as one of the directives.
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By default, the Allow site for connect-src checkbox is disabled.
- Click the Save & New button.
You can see the list of whitelisted Whatfix domains in the CSP Trusted Sites section.
For https://analytics.google.com
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In the Trusted Site URL field, enter https://analytics.google.com
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In the CSP Directives section, check Allow site for connect-src checkbox as one of the directives.
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By default, the Allow site for connect-src is disabled.
- Click the Save & New button.
The CSP Trusted Sites section displays the list of whitelisted Whatfix domains:
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