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Error: Could not establish connection. Receiving end does not exist
  • 04 Nov 2024
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Error: Could not establish connection. Receiving end does not exist

  • Updated On 04 Nov 2024
  • 1 Minute To Read
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Article summary

Issue

When trying to install the Whatfix Preview Extension, you are getting the following error: Could not establish connection. Receiving end does not exist.Preview_extension_error

Probable Cause

This error occurs when the Whatfix Preview Extension fails to establish a proper connection with your browser due to an incomplete or incorrect installation.

Suggested Solution

To resolve this issue, uninstall the Whatfix Preview Extension and then reinstall it. For more information on installing the preview extension, see:

Your title goes here

If the issue persists, contact support@whatfix.com.


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