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    Link two Flows
    • 22 Sep 2023
    • 2 Minutes To Read
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    Contents

    Link two Flows

    • Updated On 22 Sep 2023
    • 2 Minutes To Read
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    Article Summary

    You may need more than one Flow to explain a certain scenario in your application. Whatfix enables you to connect one Flow to another Flow at any step. The user can either view the linked Flow or skip it.

    Linking_two_flows_gif

    Linking two Flows is a two step process:

    Step 1: Find the Flow ID of the Flow that you want to link
    Step 2: Link the Flows

    Find the Flow ID of the Flow that you want to link

    Use the following steps to find the Flow:

    1. On the Whatfix dashboard, click Content.
      Link_two_flows_01

    2. Click the Flow.
      Linking_two_flows_021

    3. Click Copy ID.
      Linking_Two_Flows_03

    your title goes here

    • The Flow ID is copied to the clipboard.

    • You can also view the Flow ID in the URL of the Flow. The last section in the URL is the ID of the Flow.

    Linking_two_flows_note

    In this case, the Flow ID is 4033f234-bac6-4119-bfc5-12611f16af22

    Link the Flows

    Link a Flow to a new Flow

    Use the following steps to create a Flow:

    1. Log in to the application where you want to create content, and then launch the Whatfix Studio.

    2. Click Flow.
      clm_Studio_flows

    3. Enter the name of the Flow as you want it displayed to the users.
      Editor_flow_name6

    4. Click + Add Step.
      Editor_flow_addstep

    5. Click the desired element on the page that the user needs to select.

    1. Review/Edit the auto generated action text on the step.
      Link-Two-Flows-Click-Leads
    Info

    Enter any additional information that you want to provide in the description section of the tooltip.

    1. Select the text to which you want to link the Flow.
      Link_Flows_creation_01

    2. Click the Insert Link icon.
      Link_Flows_creation_011

    3. In the URL field, enter the Flow ID in the format wfx-Flow ID.
      Link-Two-Flows-add Flow ID

    your title goes here

    The link must be added in the wfx-Flow ID format. Your added link has the following format: wfx-4033f234-bac6-4119-bfc5-12611f16af22.

    1. Select the Open in new tab checkbox.
      Link-Two-Flows-enable oprn in new tab

    2. Click Insert.
      Link-Two-Flows-Insert

    3. Under CONFIGURATIONS, choose the desired position of the tooltip.
      Editor_flow_position

    4. Click Save Step.
      Editor_flows_save_step

    5. Add additional steps as required.

    6. Click Save Flow.
      Studio-SaveFlow-Button

    Link a Flow to an existing Flow

    1. On the Whatfix Dashboard, hover your cursor over the Flow to which you want to link another Flow, and then click theEdit icon.
      Linking_two_flows_dashboard

    2. Click Edit on the step in which you want to link the Flow.
      Linking_two_flows_dashboard_02

    3. Select the text you want to link the Flow to and then click the Insert Link icon.
      Linking_two_flows_dashboard_04

    4. In the URL field, enter the Flow ID in the format wfx-Flow ID.
      Link-Two-Flows-add Flow ID Dashboard1

    your title goes here

    The link must be added in the wfx-Flow ID format. Your added link has the following format: wfx-4033f234-bac6-4119-bfc5-12611f16af22.

    1. Select the Open in new tab checkbox.
      Link-Two-Flows-enable open in new tab dashboard1

    2. Click Insert.
      Link-Two-Flows-Insert dashboard1

    3. Click Save Step.
      Linking_two_flows_dashboard_05

    4. Click Save.
      Linking_two_flows_dashboard_07

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