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Pop-up with Flow attached appears only once
  • 07 Oct 2022
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Pop-up with Flow attached appears only once

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Issue:

A Pop-up that is attached to a flow - does not appear more than once.

Cause:

Pop-ups appear to your end users based on the occurrence count configured while defining the When Visibility Rule. But in the case of a Pop-up attached with a Flow, if the user completes the Flow till the end, then the Pop-up does not appear again irrespective of the occurrence count set.

If the user does not complete the Flow, the Pop-up appears as per the configured occurrence count.

Solution:

This is the expected behavior of a Pop-up embedded with a Flow. Although, you can make the Pop-up follow the configured occurrence count, even if the user completes the Flow using an Advanced Customization.

To know how to configure the Pop-up to appear as per occurrence count irrespective of flow completion, contact [email protected]**.


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