Pop-up images/videos not appearing to end-users
- 20 Jan 2021
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Pop-up images/videos not appearing to end-users
- Updated On 20 Jan 2021
- 1 Minute To Read
-
Print
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DarkLight
-
PDF
Issue:
The images and videos attached to pop-ups seem to break when displayed to end-users.
Cause:
One of the reasons why images/videos do not appear is if the Pop-up is shown in a secure webpage (https) and the image/video is hosted on a non-secure website (http).
Solution:
Make sure the image/video is hosted on a secure image/video sharing website. Secure sites can be validated by ensuring the embed URL of the image/video starts with https.
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