Recover a deleted Flow

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Issue

You deleted a Flow by mistake, which needs to be recovered.

Suggested Solution

To recover a deleted Flow, you would need to have its unique Flow ID. Once you have the ID, contact support@whatfix.com if you wish to get a deleted Flow recovered.

The Flow ID of any Flow (which hasn't been deleted), can be retrieved. For more information, see How do I find the Flow ID?

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In case you don't have the ID of the Flow, you can use previously downloaded Audit Logs to find it. Thus, it is a good practice to have the latest Audit Logs downloaded for your account. For more information, see Audit Logs captured by Whatfix.

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Whatfix content such as Smart Tip and Beacon collections can be recovered using their IDs as well. For more information, contact support@whatfix.com.