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Unable to invite users to Whatfix Dashboard
  • 30 Oct 2024
  • 1 Minute To Read
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Contents

Unable to invite users to Whatfix Dashboard

  • Updated On 30 Oct 2024
  • 1 Minute To Read
  • Print
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Article summary

Issue

Other users are not receiving the invitation to be added as users on your dashboard.

Probable Cause

Whatfix is configured to allow only upto 5 invites at a time. If you're trying to invite more than 5 users at once, the invitations fail to go through.

Suggested Solution

Send the invites to users in smaller numbers to ensure that each invitation goes through.

Note:

If the issue persists, contact support@whatfix.com.

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