Whatfix Guidance Agents

Whatfix Guidance Agents enable you to deliver contextual, AI-powered support directly in your flow of work. Guidance agents simplify complex information to provide concise, contextual answers that address user queries.

For example, users search for “return policy exceptions” in the Self Help widget while working in an order management system. The QuickRead feature instantly surfaces a concise summary from your documentation, right within the application, with no page switch required.

To learn more about the Guidance Agent features, refer to the following:

• QuickRead: When users type “How to reset my password?”, QuickRead provides a one-line summary and a link to the support article.

  

Note:

Whatfix designs all AI-powered capabilities with the highest standards of data protection. To learn more about Whatfix's approach to AI on data privacy and security, see Data Security and Privacy Policies for Whatfix AI features.