Whatfix Platform Version control on the Dashboard

Whatfix gives enterprises an option to stay on a particular version that affects the end user impacting features and not upgrade to the latest version as soon as it is released. You have an option to deploy the latest version or not, and also choose when to deploy.

An example of an end user facing feature is introducing a back button on each step of a Flow.

You have this choice irrespective of the Whatfix deployment model used on your platform.

How to skip an update?

Every time there is a release, you get a notification about the available update. You can either choose to update the application immediately, or cancel the notification and perform the update later. Whatfix sends you a reminder midway through the remaining time period for which the current version is supported.

When Whatfix Versioning is enabled, only the Whatfix content files are pushed every time you do a Push to Production. The JavaScript (JS) files are not updated.
There may be instances where you might want to update the JS files when you have enabled Whatfix Versioning. The following are some of the instances,

• When there's any change in the Advanced Customization code
• When you require any new feature as part of a product release
• When Whatfix introduces any bug fixes

In such cases, you had to depend on Whatfix Support to help you update the JS file.

To remove this dependency, Whatfix enables you to select when you want to update your JS file along with your content files on the Dashboard.

Whatfix Platform Version control on the Dashboard

Use the following steps to select when you want to update the Whatfix code (JS file):

1. On the Whatfix Dashboard, go to the Ready stage, and then click Push all to Production.

2. On the summary pop-up, click Push to Production.

Enable Whatfix Versioning

To enable this feature, contact support@whatfix.com.