FullStory Integration

Updated On 30 Sep 2024
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Overview
Use cases
How it works
Integration process

Note:

To integrate Whatfix and FullStory, contact support@whatfix.com.

Overview

Rage clicking happens when users repeatedly click on an element in a short period of time. With FullStory and Whatfix integration, you can identify such instances of rage clicking and show appropriate Whatfix content when the system detects a 'rage clicking' user.

This integration is used to reduce user frustration and soothe users in case of rage clicks on the application.

Use Cases

Here are some use cases that are possible using this integration:

Reduce customer frustration in case of rage clicks on the application.
Guide the customer to show a Smart Tip on the page if multiple clicks are detected.

How it works

fullstory_how_it_works

Integration process

fullstory_integration_process_whatfix1

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Table Of Contents

Overview
Use Cases
How it works
Integration process

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