Notifications

Introduction

Notifications is a component of the DAP on OS that displays all notified communications. Access any important or missed notifications from this section.

Notifications - Unread Scenarios

The following scenarios indicate when the Pop-up notification is Unread and New:

• End users click the X icon on the system notification.

• End users click the Skip button on the Pop-up.

• End users log out of the system and communications are sent.

• Pop-up displays as a system notification or as usual Pop-up, and the end user snoozes notifications from the FAB and Hub Panel.  
  

  Info:

  New Notifications are indicated through badge numbers on the Notifications icon or a non-numbered badges on DAP on OS application.

  Numbered Badge on different DAP on OS State	Image
  Closed state of Pin
  Open state of Pin
  Notification tab on the top nav bar of Hub
  System tray of DAP on OS app. This applies to both Windows and macOS.

Notifications - Read Scenarios

The following scenarios indicate when the Pop-up notification is Read and Old:

• End users click CTA button on the Pop-up.

• End users click the X icon on the Pop-up.

• End users click the system notification.

• End users click the Notification bar, and the Pop-up opens.

Info:

When end users click the Don’t show me again checkbox, occurrences reduce to zero and the Pop-up is considered read and old.

Snooze

While focusing on priority tasks, use Snooze option to silence any communications from the DAP on OS app for a short duration. The mute duration includes the following options:

• For 30 minutes

• For 1 hour

• For 2 hours

• Until tomorrow  

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Access Snooze from the Settings section on the Pin as well.