Troubleshooting

Smart Context is a Whatfix feature that facilitates automatically segmenting content and widgets. Smart Context must be configured on your application by Whatfix as per the application’s design. Note: Ensure that Smart Co...

Issue If you move the Guidance on Mirror content, such as Flows, from the Ready stage to the Production stage while the Mirror Workflow remains in the Ready stage , you might see the following error: Probable Caus es When the...

Issue When you try to use Whatfix Mirror Whatfix Mirror to capture a screen in your application, the screen is not captured as expected. Probable Causes Whatfix Studio is unable to detect the element on the underlying application. The ap...

Issue You are unable to see the Mirror on the Whatfix Dashboard. Probable Cause After you capture the Mirror screens, Whatfix Studio automatically creates a Mirror project in which all the captured Mirror screens are saved. This Mirror proje...