General

No, the Whatfix Mobile Editor can only be accessed through the Whatfix Mobile Dashboard on a web browser.

No, Whatfix Mobile does not require you to grant any user permissions, except for your mobile OS's default system permissions.

Yes, Whatfix Mobile supports Hybrid apps. Note: A Hybrid mobile app combines the elements of a native app (an application developed for a specific platform such as Android or iOS) and a web app (an app that can be accesse...

The API key is a token that the client provides when making API calls. It is used for Authentication. This Integration Key must be included in the request header for all API calls. Why do I need an API token? The Whatfix Mobile SDK uses a userna...

Whatfix Mobile supports the following mobile frameworks and operating systems, ensuring compatibility across both Android and iOS platforms.

Whenever a new version of the Mobile SDK is released, Whatfix asks content creators to individually upgrade to the latest version. Content creators can then choose to update the SDK to its newest version. If a content creator does not update the S...

The maximum size of an image you can add to a project is 100kb. If you want to add a GIF, it must be smaller than 500kb.

The Whatfix Mobile Dashboard is compatible only with the google chrome browser.

Whatfix Mobile supports the following languages: English Hindi Bengali Telugu Kannada Tamil Malayalam Gujarati Assamese Marathi Punjabi Sinhala French Italian Spanish German English-US Chinese Arabic Russian...

Once you onboard, your Whatfix representative works closely with you to define your goals. Before and after metrics such as call volume, Flow usage and engagement are used to measure your ROI.

Setup Deep link Deep links in Flow Menu Deep link enables you to link directly to the content present in your app itself. You can embed a deep link in Whatfix Mobile projects like Walkthrough, Pop-ups, etc, and inside project elements li...

Deep link enables you to link content present in your app itself. Embed a deep link in Whatfix Mobile projects, such as Walkthrough, Pop-ups, and more inside project elements such as button, and text. Once the element is clicked, the added deep link...

Link content present outside your app to give your end users more information. To do this, embed an external URL in the Whatfix Mobile projects such as Walkthrough, Pop-ups, and more inside project elements such as button and text. Once the element ...