General

Yes, you can disable Product Analytics for a specific account. To prevent capturing analytics for the account, disable the setting on the Whatfix Analytics dashboard. This action also disables Guidance analytics . Note: ...

Yes, Product Analytics can be used without the Whatfix DAP platform. Product Analytics provides insights into end-user behavior on the product or application without the need to create Whatfix DAP content such as Flows, Beacons, and more. How ca...

Introduction Cause Conclusion Introduction There is a difference between the Unique Users Viewed count in Guidance Analytics and the Total Users (unique) count in Funnel Insights. Unique Users Viewed in Guidance Analy...

Product Analytics, also known as Whatfix Analytics, enables you to track the engagement of Whatfix DAP content and end user behavior on the application. Access the Whatfix Analytics dashboard from the Whatfix Guidance dashboard. Use the following ...

Visualize Product analytics data in the timezone of your choice. Viewing analytics data in the correct timezone has the following advantages: Improves data accuracy Helps understand user behavior better if the data aligns with their local time...

Analytics data availability Whatfix stores analytics data for up to two years and by default, you can view up to one year of analytics data on the Whatfix Analytics dashboard. Contact support@whatfix.com in the following scenarios: ...

Use Cohorts to compare and contrast end-user behavior. Create a Cohort as soon as your end users start performing or engaging with Default and Custom events and derive results immediately. If you’ve added a Cohort as a Visibility Rule , the Coh...

Disable Product Analytics on specific domains or environments directly on the Whatfix dashboard without using any Advanced Customization (AC) code. Whatfix enables you to add the URL properties of the domain on which you don't want to track analytic...

Whatfix’s Product Analytics captures end-user information such as browser, operating system, and device type. These user properties enable you to drill down the data and get granular insights. Your title goes here For more information, see...

With Product Analytics, analyze your end users' journey, how they interact or engage with the elements on your application, how much time they spend on the application, where they are failing or dropping off, and more. The following table lists th...