Trend Insights

Introduction Benefits of Trend Insights Understand the modules in Trend Insights Use cases Introduction Whatfix provides out-of-the-box analytics that display engagement metrics for all Whatfix content, as well as insights i...

With Trend Insights, Whatfix enables you to turn all your user behavior and engagement queries into actionable insights. Use Trend Insights to: Analyze engagement with Whatfix content or the application : Analyze how end users engage with Whatf...

Events , both Guidance (Default) and App (Custom) , contain filters to narrow down events based on event properties, such as Segment Name or Content Title. Event breakdowns enable you to group and visualize filtered events by a specific event p...

User filter User filters enable you to narrow down the data shown by applying conditions based on user properties, such as browser, operating system, city, or country. Info: User filters are available in Trend Insights, Funnel Insights, Us...

An event is defined as an end-user interaction and contains contextual information to understand user behavior on an application. There are two types of events in Whatfix: Guidance or Default events App or Custom events Guidance ev...

After creating a Trend Insight, Whatfix enables you to edit it as necessary. Perform the following actions on your Trend Insight: Change the metric Add or remove an Event Edit Event Filters and Event Breakdown Add or remove User filters ...

Download the Trend Insights data to understand how your users are interacting with Whatfix content at a granular level. Share this data with other stakeholders for decision making. Based on the engagement data, make decisions to improve your end use...

Whatfix enables you to schedule a Trend Insight report, which is sent as an email to your stakeholders. You might want to schedule a Trend Insight report for one of the following reasons: Share reports regularly with stakeholders for data-dr...

After creating a Trend Insight, view all usage and engagement-related data for your Whatfix content in easy-to-understand visual formats. Info: Expand the accordion(s) for more details.  Chart View   The chart view ...

Copying a Trend Insight enables you to create a copy of an existing Trend Insight to add any new events associated filters, breakdowns, and to change user filters, user breakdowns, chart type, or date. This process minimizes time and effort by avoid...

Group Guidance events (Default) and App events (Custom) events to analyze engagement. If you have created Event groups to understand usage data, add the grouped event to Trend Insights and visualize the data using charts for a specific time pe...