How can you remove a recipient from a reporting schedule in Product Analytics?

  • Updated On Jul 31, 2025
  • Published on Aug 16, 2024
  • 1 minute(s) read
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Whatfix enables you to remove a recipient from the reporting schedule you’ve created. Remove a recipient from the schedule if they are no longer part of the organization or if they do not wish to receive reports.

Note:

Currently, Whatfix enables you to schedule only Trend Insight reports.

Use the following steps to remove a recipient from the reporting schedule:

  1. On the Whatfix Analytics dashboard, click Insights.
    ia_left%20nav_insights

  1. Click the Trend Insight for which you want to edit the schedule.

    select_trend_insight_to_schedule

  2. Click Schedule.

    ei_click_schedule

  3. Click the existing Schedule.

    click_existing_schedule

  4. Under Recipients, hover your cursor over the email ID of the recipient you want to remove, and then click the Clear icon.

    clear_recipient_name

  5. Click Save schedule.

    ei_save_schedule

Info:

  • The recipient is removed and does not receive the report.

  • If you’ve added the recipient to more than one schedule for a specific Trend Insight report, removing the recipient from one schedule does not impact the other schedules.